LIVE STREAM
TECHNICAL FAQ

I don’t hear any audio from the live stream.

Please make sure your video player is not muted.
Please also make sure that your PC, tablet, or cell phone does not have multimedia audio muted.

I have other issues with the live stream.

Please try refreshing the page or streaming at a lower resolution (Click the gear icon and select 540p or lower).

I am trying to use Zoom to meet with my small group, my Sunday School, or a prayer team member. How do I join the meeting?

If you are on a PC or MAC, just click on the meeting link in your browser or download the Zoom client for your computer.
If you are using a mobile device, you will need to install the Zoom app from the Google Play store or the iTunes store before clicking on the meeting link.
- Note that a list of all fellowship video-conference links is forthcoming.
After clicking on the link, you may be prompted to make sure that your browser or app has access to your speakers, microphone, and camera.
After giving permission to your audio/visual devices, click on “Ask to join”. Please wait until your small group leader or Sunday School teacher accepts you into the meeting.

I am a small group leader or Sunday School teacher. How do I create a Zoom meeting?

Please first contact it@cbcgb.org to request an account with CBCGB.
Once you have the account:
- Open up the Zoom app on your mobile device or computer.
- Click "Sign in" and sign in with your CBCGB Zoom account.
- Click the orange button that says "New Meeting" and then "Start a Meeting.